Privacy Policy

Here at MITIC, we are fully committed to maintaining the confidentiality and security of the data, that can be used to identify you or other data subjects (“Personal Data”). Your privacy is always at the top of our priorities, and MITIC is committed to processing Personal Data lawfully and focused on protecting it from unauthorised access.

MITIC is committed to protecting your data privacy and data security according to the EU General Data Protection Regulation (GDPR Regulation 2016/679) and other applicable legislation.



1.1. Purposes and legal basis for processing Personal Data

Here at MITIC we only process Personal Data where it is necessary for specific, fair and legitimate purposes defined beforehand. MITIC doesn’t use Personal Data for any other purpose than to what it was obtained for.

MITIC processes Personal Data for providing services to our customers, to develop MITIC’s customer experience and to manage the customer relationship between us and our customers. We also use Personal Data to develop our products and services and for sales and marketing.

MITIC processes Personal Data only based on a legal basis defined in advance. MITIC Personal Data processing is always based on either a contract, consent or MITIC’s legitimate interest.

The Personal Data MITIC collects and processes can be categorized to the data you have given to us and the observed data of the use of the Website or service provided by us.

In the following, we give you more information on the legal basis for the processing of Personal Data of MITIC and information on what kind of Personal Data MITIC processes and for which purpose.

Based on the contract we have with our customers, the legitimate interest of MITIC and/or on consent, we process Personal Data to provide the agreed service, to communicate with the customers, to sales and for B2B direct marketing purposes.

We process Personal Data to contact data subjects who register to our newsletter, download whitepapers or other professional information or submit enquiries to the Website. For that purpose, we process the following Personal Data:

  • Name
  • Contact details (e-mail, phone number)
  • Information on the services provided by MITIC
  • Messages and feedback
  • Company
  • Country
  • Data on use of Website (page visit times, registration to event)

We also ask for your consent to Personal Data processing for the use of cookies. More information can be found in section 2 below.


To help improve your user experience and the performance of the Website, MITIC stores cookies on your computer or portable device, and MITIC may use web beacons or pixel tags.

For the use of cookies, we ask for your consent.

Pixel tags and web beacons are graphic images, such as a GIF or PNG, placed on certain pages on the Website or in our emails to you that allow MITIC to determine whether you have performed a specific action. 

Cookies are small text files that a website places on your browser. Cookies, web beacons and tracking technologies are widely used for security, to learn about and improve upon how users navigate a website, or to enable certain features. Cookies also allow MITIC to collect non-personal data from you, like which pages you visited and what links you clicked on.

Cookies, pixel tags and web beacons, by themselves, do not tell MITIC your e-mail address or other Personal Data.

If you consent to the use of cookies MITIC may use them for personalising your browsing experience, for marketing and for offering you products, programs, or services which might interest you.

This privacy policy covers the use of cookies by the Website only and does not cover the use of cookies by any third party. If you choose to disable cookies, some areas of the Website may not work properly or at all.

More information about cookies can be found at


Google Analytics will associate the visitation information it collects from GWS Services with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google—and is used to provide aggregated and anonymized insights into users' cross device behaviors. Your data may be accessed and/or deleted by end users via My Activity.


The data you provide to us will be held in a secure cloud managed by MITIC and may be accessed by or given to our staff and service providers who act for MITIC for the purposes set out in this policy. Those parties process data, fulfil and deliver orders and provide support services on our behalf. MITIC may also pass aggregate information on the usage of our site to third parties, but this will not include your Personal Data.

Unless required to do so by law, MITIC will not otherwise share, sell or distribute any of the data you provide to MITIC.


MITIC deploys security measures to protect your data from getting access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

All Personal Data processing takes place in the EU/EEA.

MITIC will maintain the Personal Data processing on behalf of the Website users and customers for as long as needed to provide services to the Website users and/or customers. MITIC will make regular checks to make sure all Personal Data is still needed and updated. MITIC will retain and use this Personal Data as necessary to comply with MITIC’s legal obligations, resolve disputes, and enforce our agreements.


At MITIC we are committed to fair, lawful and transparent Personal Data processing. We want to make sure all Personal Data we process is necessary for the purposes defined above and always up to date.

You have the right to access and control your Personal Data as following:

  • You have the right to receive a confirmation on whether your Personal Data is being or has been processed by MITIC. You have the right to view the Personal Data held about you and you can ask us to send you a copy of your Personal Data undergoing our processing.
  • You have the right to request any necessary changes to ensure that your Personal Data processed by MITIC are accurate and kept up to date.
  • You have the right to request us to delete or limit the processing of the Personal Data which is no longer necessary for MITIC or if you withdraw your consent.
  • You have the right to object the processing of your Personal Data if it is processed on the basis of a legitimate interest of MITIC. You can always prohibit us from processing your Personal Data for direct marketing purposes.

At your request, MITIC will correct, remove or supplement any misrepresented, unnecessary, incomplete or outdated Personal Data about you. To use your rights above, please contact MITIC’s privacy support (contact details below).


MITIC’s customer support contact details:

Tel. 926 647 341
Email: [email protected]
Address: Rua do Rosário, 211
4050-524 Porto, Portugal